![]() ![]() Active Directory OU based (legacy option).Īll these options have their pros and cons.When using MCS let MCS handle this automagically.Adding the list during the configuration of the VDA (GUI or command line). ![]() When observing errors in the event log telling you that the Desktop Service is unable to contact the Desktop Delivery Controller (DDC), this usually points to a misconfigured VDA and/or its inability to receive the correct list of DDCs.Ĭurrently there are multiple ways to provide the list of DDCs to the VDA: Here are the top five common mistakes listed and how to resolve them: 1. Yes, at some point in time, everyone will forget some of the basic settings and that can happen to even the most experienced admins. My intention with this blog post is to create a single resource that you can use to start your troubleshooting in order to resolve your issue as quickly as possible. As with other products (Citrix or other vendors), there is a wide variety of possible causes of these communication problems. ![]() Citrix App Delivery and Security ServiceĪs a Lead Technical Relationship Manager within Enterprise Support Services at Citrix, I have seen my share of questions and cases where the Virtual Desktop Agent (VDA) is not able to communicate with the Delivery Controller (DDC). ![]()
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